Terms & Conditions

Effective Date: 11/11/2025

Welcome to Lush Esthetics & Med Spa. By accessing our website, booking a service, or receiving treatment, you agree to the following Terms & Conditions. Please review them carefully before engaging our services.

 

1. Services

Lush Esthetics & Med Spa provides medical and aesthetic treatments designed to enhance wellness and beauty. All services are performed by licensed medical professionals or trained aestheticians. Results vary based on individual factors, and no specific outcome is guaranteed.

 

2. Medical Disclaimer

The information on our website and in our communications is for general educational purposes only and should not replace medical advice from your healthcare provider. All procedures are subject to a professional consultation to determine suitability.

 

3. Appointments & Cancellations

  • Appointments may be scheduled online, by phone, or in person.

  • A credit card may be required to reserve your appointment.

  • We request at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee.

 

4. Payment & Refund Policy

Payment is due at the time of service. We accept major credit cards, cash, and approved financing options.
Because treatments are medical and service-based, all sales are final. Refunds are not issued for completed services; however, adjustments may be made at the provider’s discretion if a concern arises.

 

5. Risks & Consent

All clients must complete required consent and medical history forms before receiving treatment. You acknowledge that results may vary and that aesthetic procedures carry potential risks such as redness, swelling, or bruising.

 

6. Minors

Clients under 18 must have parental or guardian consent to receive treatments. Some services are restricted to clients 18 and older.

 

7. Gift Cards & Promotions

Gift cards and promotional offers cannot be redeemed for cash and must be used before their stated expiration date. Only one promotion or discount may be applied per service.

 

8. Intellectual Property

All website content, including images, text, and logos, is the property of Lush Esthetics & Med Spa. Reproduction or use without permission is strictly prohibited.

 

9. Limitation of Liability

By receiving services or visiting our facility, you agree that Lush Esthetics & Med Spa, its providers, and affiliates are not liable for indirect or consequential damages arising from treatment outcomes, website use, or reliance on published information.

 

10. Privacy & Confidentiality

All client information is handled in accordance with our HIPAA-compliant Privacy Policy. We are committed to maintaining strict confidentiality for all personal and medical data.

 

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Kentucky, and any disputes will be resolved in a court of competent jurisdiction within that state.

 

12. Contact Information

For questions regarding these Terms & Conditions, please contact:

Lush Esthetics & Med Spa
172 College Street, Pikeville, KY 41501
[email protected]
(606) 213-0041